Our Refund policy is very clear, we do not encourage cancellations, as arrangements are made in advance with multiple service providers, many of whom charge non-refundable fees or impose strict cancellation deadlines.
Refund eligibility is therefore subject to the applicable terms of the individual suppliers and the costs committed at the time of booking. The maximum refund percentage stated above should not be interpreted as a guaranteed refund in every circumstance.
We strongly recommend confirming your travel dates, passenger details, documentation requirements, and all booking arrangements before making payment.
Thank you for your understanding and cooperation. Should you require clarification regarding cancellation terms or refund eligibility before confirming your booking, please contact our team. We will be happy to assist you.